Temperature Exceptions
The Temperature Exceptions report zooms in on the breaches themselves — every time a refrigerated vehicle moved outside its allowed temperature range. It is the investigation tool cold-chain teams reach for after the Temperature Overview flags a problem.
What the report shows
Rather than averages, this report focuses on the exception events and how they were handled:
- Vehicles With Breaches — how many vehicles recorded at least one breach in the period.
- Total Breach Events — the count of individual out-of-range events across the fleet.
- Active Breaches — breaches that are still ongoing and have not yet recovered.
- Door Correlated — breaches that coincided with a door opening, helping you tell loading stops apart from equipment faults.
- Worst Deviation — the largest distance a reading strayed from the allowed range.
- On Watch — vehicles flagged for follow-up because their readings are trending toward a breach.
How to run it
- Open Reports and choose the Sensors & Add-ons category (or search “temperature”).
- Select Temperature Exceptions.
- Set the date range you want.
- Click View to see it on screen, or Download for a PDF or Excel copy.
Schedule it
Add Temperature Exceptions to the Scheduled tab so a breach digest lands in your inbox each morning — a fast way to review yesterday’s incidents before the day starts.
Frequently asked questions
What does “Door Correlated” mean?
It flags breaches that happened while a door was open, which usually points to a loading or delivery stop rather than a refrigeration fault. This needs a door sensor add-on in addition to the temperature sensor.
What sensors does this report need?
A temperature sensor add-on is required on each vehicle; a door sensor add-on is needed for the door-correlation figures. Vehicles without these sensors will not report the matching data.
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