Invalid Fuel Drain Alert
Frequent fuel-drain alerts with no real fuel loss happen when normal fuel sloshing while moving crosses the drain threshold (5% by default). Raise the threshold to stop the false alerts.
🖼️ IMAGE PLACEHOLDER — supplied by design
Dimensions: 1200 × 675 px (16:9) · PNG or WebP · under 200 KB
Shows: The Settings → Vehicles list with the “Manage” option clicked for a vehicle to begin editing its device configuration.
Alt text: Manage option for a vehicle under Settings → Vehicles
Cause and fix
I receive invalid fuel drain alerts frequently as the vehicle moves, but found no visible loss in the fuel when checked.
As the vehicle moves, fuel level inside the tank fluctuates. At times the platform calculates this sudden change in the fuel level as a drain and an alert for the same is generated.
The drain detection in the platform is set to 5% of the total tank capacity by default.
You may increase this value to stop the platform from generating invalid fuel drain alerts. However, the downside is that, the platform will not detect any fuel drain below the percentage set.
Step 1: “Manage” vehicles
Click “Manage” in vehicles under Settings
Step 2: Choose device configuration
Select the vehicle and click ‘Device Configuration’ tab in the right pane
Step 3: Click ‘IO Mapping’
Step 4: Click ‘Edit’
🖼️ IMAGE PLACEHOLDER — supplied by design
Dimensions: 1200 × 675 px (16:9) · PNG or WebP · under 200 KB
Shows: The Device Configuration tab in the right pane with the IO Mapping section open and the ‘Edit’ button clicked.
Alt text: Editing the IO Mapping in the vehicle Device Configuration tab
Step 5: Increase the Drain Percentage
🖼️ IMAGE PLACEHOLDER — supplied by design
Dimensions: 1200 × 675 px (16:9) · PNG or WebP · under 200 KB
Shows: The IO Mapping edit view where the fuel drain percentage (default 5% of tank capacity) is increased to stop invalid fuel drain alerts.
Alt text: Increasing the fuel drain percentage in IO Mapping settings
Step 6: Click Next and Submit the changes.
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