Incorrect Time in Platform
If the time shown doesn't match real time, the vehicle's time zone is set incorrectly. Set the correct time zone under Settings → Vehicles → Edit.
🖼️ IMAGE PLACEHOLDER — supplied by design
Dimensions: 1200 × 675 px (16:9) · PNG or WebP · under 200 KB
Shows: The AVLView platform in full-screen mode with the 'Settings' tab highlighted at the top-right corner of the screen.
Alt text: Settings tab at the top-right of the AVLView screen
Cause and fix
Time displayed in the fleet management platform and actual time is different. Please help.
Activity time in fleet management platform is calculated based on 2 factors viz.,
1. Selected time zone for the fleet
2. Time received from the device
Please follow below steps to learn how to set a fleet’s time zone
Step 1: Navigate to Settings tab
Click “Settings” tab from top right corner of the screen (full screen mode)
Step 2: “Manage” vehicles
Click “Manage” in “Vehicles”
🖼️ IMAGE PLACEHOLDER — supplied by design
Dimensions: 1200 × 675 px (16:9) · PNG or WebP · under 200 KB
Shows: The Settings page with the 'Manage' button under the 'Vehicles' section highlighted.
Alt text: Manage button under the Vehicles section in Settings
Step 3: Edit vehicle
Choose a vehicle from the list and click “Edit” button
🖼️ IMAGE PLACEHOLDER — supplied by design
Dimensions: 1200 × 675 px (16:9) · PNG or WebP · under 200 KB
Shows: The vehicle list in Manage Vehicles with a vehicle selected and the 'Edit' button highlighted.
Alt text: Selecting a vehicle and clicking the Edit button
Step 4: Choose time zone
Choose the respective vehicle time zone and save the changes.
🖼️ IMAGE PLACEHOLDER — supplied by design
Dimensions: 900 × 520 px (16:9) · PNG or WebP · under 200 KB
Shows: The vehicle edit form's time-zone drop-down expanded, with the correct time zone being selected before saving.
Alt text: Time-zone drop-down in the vehicle edit form
Related
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