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Troubleshooting
  • Fleet Not Appearing on Dashboard
  • MapView - Unable to View All Vehicles
  • Delayed Update on Dashboard
  • Incorrect Track or history
  • Invalid Vehicle Speed in the Report
  • Inaccurate Fuel Readings
  • Invalid Fuel Drain Alert
  • Incorrect Time in Platform
  • Driver Name Missing or Unauthorised
  • Driver Identification Retain Policy
  • Tow Alerts Generated
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  • Inaccurate Temperature Reading for Reefer Truck
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What's New
Troubleshooting
Published Jul 2026

Inaccurate Fuel Readings

Inaccurate fuel readings usually come from the fuel sensor — faulty wiring, debris in the tank, the vehicle parked on a slope, or a bad reading from the device.

Cause and fix

At times my fleet shows an incorrect fuel reading. Could you please help me resolve this issue?

Reason for inaccurate fuel reading could be any of the following viz.,

  • The presence of iron or dust particles in the fuel tank
  • Fuel sensor connection issues(faulty wiring)
  • Vehicle is parked or stopped in a slanting position
  • Incorrect fuel reading received from GPS device

Related

  • Invalid fuel-drain alerts
  • Set a fuel-drain alert

Still stuck? Contact support and we'll help.

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Invalid Fuel Drain Alert
Frequent fuel-drain alerts with no real fuel loss happen when normal fuel sloshing while moving crosses the drain threshold (5% by default). Raise the threshold to stop the false alerts.
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More in Troubleshooting

  • Fleet Not Appearing on Dashboard
  • MapView - Unable to View All Vehicles
  • Delayed Update on Dashboard
  • Incorrect Track or history
  • Invalid Vehicle Speed in the Report
Didn't find what you needed?Contact support

In this guide

  • Cause and fix
  • Related
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