Driver Name Missing or Unauthorised
If a vehicle shows 'Unauthorised Driver' or no driver name, Driver Identification is on but no valid iButton is assigned to that driver. Assign one under Settings → Vehicles → Driver Identification.
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Shows: The Settings > Vehicles > Driver Identification edit screen, where you verify whether Driver Identification mode is active without a valid iButton assigned to the driver.
Alt text: AVLView Settings Vehicles Driver Identification edit screen
Cause and fix
My fleet with plate number SGD 8989 was driven by Mr. John, but the fleet management platform displays ‘unauthorised driver. Please clarify.
If a driver name is not displayed or “Unauthorised Driver” is displayed for your fleet, please verify if “Driver Identification” mode is not made active without assigning a valid ibutton to the driver. You may verify the same from Settings>>Vehicles>>Driver Identification(edit).
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