Error Importing Fleet Service Log
If a fleet service-log import fails with '0 records processed', a field in the file doesn't match the expected format. Download the error log to see exactly which field caused it.
🖼️ IMAGE PLACEHOLDER — supplied by design
Dimensions: 900 × 520 px (16:9) · PNG or WebP · under 200 KB
Shows: The fleet service log import result screen with the “Export” option highlighted to download the error log when fields do not match.
Alt text: Export option to download the import error log
Cause and fix
When I tried importing some fleet service related data, the import log showed “0” records processed and displayed a “Failed” message, what could be the reason for this?
The import log will throw an error message if there is any mismatch in fields entered in the fleet service log file. To identify the error, you may download the error file (error description will be listed in the same).
Step 1: Download error log
Click on the “Export” option to download the Error log (if any)
Step 2: view the error log
You may view the error log and error description in exported list.
🖼️ IMAGE PLACEHOLDER — supplied by design
Dimensions: 1200 × 900 px (4:3) · PNG or WebP · under 200 KB
Shows: The downloaded error log open, listing the error description for each mismatched field in the service log file.
Alt text: Error log listing the description for each mismatched field
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