Fleet Not Appearing on Dashboard

If a vehicle is missing from the dashboard, it's usually because its subscription has expired or it's set to 'inactive'. Check both under Settings → Vehicles.

Cause and fix

I have a total of 12 fleets in my account, but only 11 fleets are shown in the dashboard. Please help.

If any of your fleets are not shown in the dashboard, it could be due to any of the following reasons viz.,

• Vehicle subscription expired – Please verify if your fleet has a valid subscription.

• The vehicle is in “inactive” state – You may slide to activate or deactivate monitoring a vehicle from Settings>>Vehicle.

Related

• Dashboard overview
• No vehicles showing in MapView

Still stuck? Contact support and we'll help.