I had set an alert for overspeed and a reminder for Insurance premium payment but did not receive any, please assist.
If you are not receiving alerts or reminders, please make sure viz.,
Step 1: Log in to your account;Step 2: Click on your name on the top right corner of the screen to edit your profile;
Step 3: Click verify next to the email address, and the mobile number is shown. You will receive a verification code via email and mobile text message. Key in the code to verify your email and mobile number.
Step 1: For service reminders, check if the desired user is selected (you may verify this from Service & Maintenance >> Reminders >> Services);Step 2: Make sure that the user’s email and mobile are verified;Step 3: Check if desired alert mode is selected (mobile, email or pop-up).
Step 1: For Fleet Docs, Check if the “Valid up to” date and Remind “x” day(s) before the due date is correct.Step 2: Check if the desired user is selected.
Step 1: Check if “Mark this as a recurrent expense” option is selected while adding a new expense type.
AVLView is a telematics company focused on helping vehicle owners automate their everyday fleet operational tasks.