My fleet is not shown in the dashboard; why?

I have a total of 12 fleets in my account, but only 11 fleets are shown in the dashboard. Please help.

If any of your fleets are not shown in the dashboard, it could be due to any of the following reasons viz.,

  • Vehicle subscription expired – Please verify if your fleet has a valid subscription.
  • The vehicle is in “inactive” state – You may slide to activate or deactivate monitoring a vehicle from Settings>>Vehicle

If the issue persists, please send an email to