I receive multiple instances of the same alert every 10 minutes, after I set an overstay alert for my vehicle. How do I change its frequency and duration?
Step 1: Go to Settings -> Alerts Overview
Step 2: Click ‘Edit’ button under Overstay
Step 3: If you wish to change the duration of overstay, click ‘Edit Alert Rule’
Step 4: In the following window, change the duration and save the changes
(In the above setting, the application will generate an overstay alert if the vehicle is in idle condition at a location for more than 60 seconds/ 1 minute)
Step 5: If you wish to change the frequency of this alert generation, you may change the alert frequency (e.g., 30 minutes)
(As per this setting, application will generate overstay alerts every 5 minutes (if the vehicle is in idle condition at a location, for more than 30 seconds)