Modify Alert Frequency and Duration

I receive multiple instances of the same alert every 10 minutes, after I set an overstay alert for my vehicle. How do I change its frequency and duration?

Step 1: Navigate to Settings

Step 2: Manage Alerts Overview

Step 3: Edit Overstay alert

Step 4: Click ‘Edit Alert Rule’

If you wish to change the overstay duration click ‘Edit Alert Rule’

Step 5: Amend the duration

Change the duartion and save the changes

(In the above setting, the application will generate an overstay alert if the vehicle is in idle condition at a location for more than 30 seconds)

Step 6: Change alert frequency

If you wish to change the frequency of this alert generation, you may change the alert frequency (e.g., 45 minutes)

As per this setting, platform will generate overstay alerts every 45 minutes (if the vehicle is in idle condition at a location, for more than 30 seconds)